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Preparing to head out

If you want to make sure the onX Offroad App is ready to use without cell service, follow these steps before you leave service. This article walks you through syncing and updating your Offline Maps, downloading them to your device, testing them in airplane mode, and fixing any maps that don't look right.

Check and update your Offline Maps

Maps saved from another device must be synced to the mobile device you'll use in the field. If a map's saved to your account but not downloaded to your device, it won't be available without cell service.

Open the onX Offroad App and tap the Offline Maps button in the main toolbar at the bottom of the screen.

Tap the three dotsellipsis.pngin the top right corner of the Offline Maps menu and select Update all maps if it's available. 

Tip: If you don't see all your saved Offline Maps, make sure you're logged in to the same account on both devices and that both are connected to the internet. Then, close and reopen the App, or drag down from near the top of the Offline Maps menu to refresh the list.

Download your saved maps

The icon next to each map's name in the Offline Maps menu tells you its current download status. Here's what each icon means:

  • Down arrow—the map isn't downloaded to your device. Tap the arrow to start downloading.

    Down arrow icon indicating an Offline Map is not downloaded in the onX Offroad App

  • Two vertical lines—the map is currently downloading. Tap to pause.

    Two vertical lines icon indicating an Offline Map is currently downloading in the onX Offroad App

  • Triangle pointing right—the download is paused. Tap to resume.

    Triangle icon indicating a paused Offline Map download in the onX Offroad App

  • Red circle with exclamation mark—the download failed. Tap to retry.

    Red circle with exclamation mark icon indicating a failed Offline Map download in the onX Offroad App

  • Green circle with checkmark—the map's downloaded and ready to use offline.

    Green circle with checkmark icon indicating a successfully downloaded Offline Map in the onX Offroad App

Test your Offline Maps

Test your saved Offline Maps before you leave home to make sure you can find your way without service.

First, force-close the onX Offroad App, then enable airplane mode and disconnect from Wi-Fi. Then, re-open the Offroad App.

Once offline, the button in the top-right corner of the Offline Maps menu will turn red and read Offline. You'll also see OFFLINE in red at the top of the screen.

Red Offline button in the top right corner of the Offline Maps menu in the onX Offroad App

Zoom in on your saved areas and make sure all the information you need is clearly visible.

If the information you need isn't showing properly, make sure the correct Filters and Activity are selected in the Filters menu.

Activity menu button in the onX Offroad App

If you have issues viewing any content or map area while your phone is offline, exit airplane mode, open your Offline Maps menu, delete the relevant Offline Maps, and re-download them.

Tip: For best results when re-downloading, connect to a strong Wi-Fi signal before downloading, especially for higher-detail maps of larger areas.

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