Troubleshooting

Offroad App Issues

• What to do if you've reached your Markup limit
• Customer support contact information
• I paid for an onX Offroad Membership but my service isn't working
• Reporting a map error in onX Offroad
• Customer support contact information

Location and Device Issues

• Does the onX Offroad App work everywhere in the US, in Canada, or other areas outside the US?
• Will onX Offroad work on my phone or tablet?
• How do I update the onX Offroad App to the latest version?
• My location, compass or Tracker In the onX Offroad App isn't working