1. onX Offroad
  2. Troubleshooting and FAQs

Troubleshooting and FAQs

Troubleshooting Issues with the onX Offroad App and Web Map

  • My location isn't working on my desktop or laptop computer
  • I can't log in to the onX Offroad App
  • My location and/or Tracker in onX Offroad isn't working on my Android phone or tablet
  • Web Browser does not support MapBoxGL
  • Troubleshooting issues with Apple Carplay and Android Auto
  • I tried to reset my password but never received a password reset email
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Frequently Asked Questions

  • How accurate is onX Offroad and how often is the information updated?
  • Which web browsers work with the onX Offroad Web Map?
  • Does the onX Offroad App work everywhere in the US, in Canada, or other areas outside the US?
  • Will onX Offroad work on my phone or tablet?